Our Promise to You
The physicians and staff at CommUnityCare are committed to providing quality care in a friendly, caring and efficient environment. We believe all patients have a right to have their cultural, psychological, spiritual, and personal values, beliefs and preferences respected. We are committed to service excellence. This means all staff receives customer service training and patient satisfaction is measured on an ongoing basis. Our Core Values are: Respect, Integrity, Dependability, Teamwork and Quality.
Our Mission
We will work with the community as peers with open eyes and a responsive attitude to provide the right care, at the right time, at the right place.
CommUnityCare Turns Three Years Old

On March 1, CommUnityCare celebrated its third birthday. It’s hard to believe that in just three short years, CommUnityCare has grown to 22 health centers serving 65,000 patients throughout Travis County. During that time we marked important milestones like our Joint Commission Accreditation; partnerships with the University of Texas School of Nursing, Austin Travis County Integral Care, and St. David’s Hospital; implementation of a system-wide electronic medical records system; a Family Nurse Practitioner residency program—second in the nation; opened a Patient Call Center for new patients; was recognized by the Austin Business Journal as one of Central Texas’ Healthiest Employers; and earned nearly $13 million in federal funding to expand services.
Thanks to the dedicated efforts of CommUnityCare staff—nearly 600 strong--we continue to lay the groundwork to further expand services as the need in our community grows. With our new state-of-the-art facility, North Central, we developed a critical hub and spoke healthcare delivery model that ensures comprehensive services are in place to provide the right care, at the right time, at the right place. In the years to come when CommUnityCare takes over the Veteran’s Administration Out Patient Clinic on Montopolis as a south hub facility, our patients will have access to healthcare services throughout the county that are second to none.
We are pleased to share our important achievements as we celebrate our third anniversary and look forward to the future.
To read more, download the CommUnityCare Update e-newsletter, Click here.
Central Health and CommUnityCare, a 501(c)(3) non-profit corporation, are jointly a Health Center grantee under 42 U.S.C. 254b. As a Federally Qualified Health Center, Central Health and CommUnityCare are a deemed Public Health Service employee under 42 U.S.C. 233 (g)-(n). This provides Federal Tort Claim Act liability coverage for both entities as well as its employees.