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Walk-In Services for CommUnityCare Patients
CommUnityCare now offers walk-in acute primary care services at two convenient locations. We know that sometimes you need prompt attention that can’t wait for a scheduled appointment. CommUnityCare Red River and William Cannon were designed to deliver same-day acute care services. Red River offers walk-in care seven days a week including holidays and weekends, from 8:00 am to 8:00 pm. William Cannon offers services Monday through Saturday (closed holidays), from 8:00 am to 8:00 pm. During office hours, please contact your home office first to see if we can get you in before going to a walk-in location.
Our goal is to provide immediate care services in support of your home clinic by accepting overflow patients.
Available Services Include:
Cough, cold or sore throat
Fever or flu symptoms, vomiting
Ear infection
Cuts, bumps and sprains
Twisted or sprained ankle
General wound care
Minor skin rash
Mild asthma
Basic laboratory testing
Minor procedures to include toenail
removal
Urinary tract infections
*If you have a significant headache, abdominal pain, bleeding, or suspicion of a broken bone, check with your provider during the day, or go to an emergency room for care.
Who Can Use the Walk-In Services?
If you have Medicare or Medicaid, you are eligible to use services at these sites. Patients who are already in our system may also use these services. This includes patients with Medicare or Medicaid, those in the Medical Assistance Program (MAP), CHIP and sliding fee schedule patients. Staff is also on site to help determine whether someone qualifies to become a patient in our system.
How Do I Use the Walk-In Services?
During the Day - Monday through Friday
If you are ill or have a minor injury during normal office hours, please contact your CommUnityCare primary care provider. If that office cannot get you in that day, they will refer you to one of our two walk-in locations.
Weekends and After-Hours
For after hours or evening illness or minor injury, CommUnityCare patients may go to either the Red River or William Cannon office to receive care for an acute need but non emergency need. Patients are seen on a first-come, first-serve basis. Our goal is to help you avoid unnecessary trips to the emergency room.
Red River
1215 Red River (Inside the Health South bldg)
Enter Brackenridge Hospital and go to the information desk on the first or second floor and follow the signs to the Red River Walk-In Clinic
512-978-9940
Seven days a week, 8:00 am to 8:00 pm (Open Holidays)
William Cannon
6801 IH-35
512-978-9960
Monday through Saturday, 8:00 am to 8:00 pm (Closed holidays)
