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Eligibility for Services
CommUnityCare serves residents living in Travis County who are enrolled in:
• Medicaid
• Medicare
• CHIP
• Travis County Healthcare District Medical Assistance Program (MAP)
• Sliding fee scale (Patients who are eligible for services on a discounted fee scale based on family size and income)
Patients who live outside Travis County who have Medicare, Medicaid or CHIP may also use our services.
Patients with Medicaid, Medicare or CHIP do not need to go through an eligibility process. They may call one of our office locations directly to schedule an appointment. Residents seeking enrollment in the MAP program or services on a sliding fee schedule, go through an eligibility screening. These screenings are performed at the Travis County Healthcare District Eligibility offices. Appointment can be made by contacting the Customer Service Call Center at 978-8130 or can be made in person at three Eligibility locations:
• Chalmers – 110 Chalmers Ave. Suite B
• Northeast Austin – 7112 Ed Bluestein Blvd.
• North Rural (Pflugerville) Community Center – 15822 Foothill Farms Loop
While setting an appointment, Eligibility staff will provide further instructions regarding which documents are required for the interview.
While setting an appointment, Eligibility staff will provide further instructions regarding which documents are required for the interview. For further information describing the process, patients may call 512-978-8130. Additional information on the MAP program is available online at www.traviscountyhd.org.
To qualify for dental services, patients must receive their primary medical care within the CommUnityCare system.
About Our Services
CommUnityCare uses a team approach to provide comprehensive primary care services to our patients. We believe patients’ overall health and well-being depends on both their physical and mental health. Our services include primary care (family practice and internal medicine), pediatrics, women’s services, HIV care, behavioral health services, dental care, nutrition counseling and clinical pharmacy services. Our team of professionals work in partnership with our patients to achieve the best health outcomes possible.
